Frequently Asked Questions

MeSnap is a plastic ID card holder with built-in MagSafe magnets and NFC technology. It allows you to securely attach your university ID card to your iPhone using MagSafe technology. The embedded NFC chip lets you share your contact information when someone taps their phone against it. MeSnap can also be used with a standard lanyard if you prefer.

MeSnap is compatible with all MagSafe-enabled iPhones, which includes the iPhone 12 series and newer. The magnetic attachment is optimized for these models, providing a secure fit.

Once you receive your MeSnap, scan the QR code on the packaging to access our setup page. Follow the simple instructions to program your NFC chip with your contact information. This typically takes less than 2 minutes to complete. After setup, anyone can tap their phone against your MeSnap to instantly receive your contact details.

MeSnap is designed to fit standard credit card sized ID cards (3.37 × 2.125 inches or 85.6 × 54 mm), which is the standard size used by most universities for student ID cards.

No, MeSnap is designed with special shielding that prevents interference with the RFID functionality of your ID card. You can still use your ID card for building access, meal plans, and other campus services without removing it from the MeSnap holder.

Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery. International shipping times vary by location but generally take 7-14 business days.

Yes, we ship to most countries worldwide. International shipping costs and delivery times are calculated at checkout based on your location. Please note that import duties and taxes may apply depending on your country's regulations.

We accept Apple Pay, all major credit cards (Visa, Mastercard, American Express, Discover), and PayPal. All payments are processed securely through our encrypted payment system.

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your MeSnap, you can return it within 30 days of receipt for a full refund or exchange. The product must be in its original condition and packaging. Please note that shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

To initiate a return or exchange, please visit our Contact page and fill out the form with your order details and reason for return. Our customer service team will respond within 24 hours with return instructions and a prepaid shipping label if applicable.